Privacy Policy
Welcome to Kanaklyx. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Information We Collect
When you place an order, submit a form, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Prescription and medical clearance information submitted through authorized healthcare providers
- Order history and account details
- Website usage data through cookies and analytics tools
How We Use Your Information
We use collected information to:
- Process and manage orders
- Coordinate prescription approval and pharmacy compounding
- Provide customer support
- Communicate order updates and shipping notifications
- Maintain regulatory and compliance requirements
- Improve website functionality and user experience
- Prevent fraud, unauthorized activity, and misuse of the website
Health Information
Prescription approvals and medical clearances are handled through licensed healthcare and pharmacy partners. Kanaklyx does not provide medical advice, diagnosis, or treatment services.
Any health-related or prescription-related information submitted through the website is handled in coordination with authorized providers and maintained in accordance with applicable United States privacy and compliance standards.
Payment Security
Payments are processed through secure third-party payment providers. Kanaklyx does not store complete payment card information on its servers.
Cookies & Analytics
Our website may use cookies and analytics technologies to:
- Improve website functionality
- Analyze website traffic and user behavior
- Remember user preferences
- Enhance website performance and security
You may disable cookies through your browser settings at any time.
Sharing of Information
We may share information only when necessary with:
- Licensed pharmacies
- Healthcare or telehealth providers involved in order approval
- Shipping carriers
- Payment processors
- Government or regulatory authorities when legally required
Kanaklyx does not sell or rent personal information to third parties.
Data Retention
We retain information only for as long as necessary to:
- Fulfill orders
- Maintain compliance obligations
- Resolve disputes
- Enforce agreements
- Meet legal or regulatory requirements
Research Use Disclaimer
Certain products supplied by Kanaklyx may be intended strictly for laboratory research purposes only.
- Not for human or animal consumption
- Not intended for diagnostic or therapeutic use
- No administration or dosage instructions are provided
FDA Disclaimer
Statements made on this website have not been evaluated by the U.S. Food and Drug Administration (FDA). Products supplied by Kanaklyx are not intended to diagnose, treat, cure, or prevent any disease.
Customer Responsibility
Customers are responsible for compliance with all applicable United States federal, New York State, and local regulations concerning the possession, handling, and use of products purchased through this website.
Third-Party Links
Our website may contain links to third-party websites. Kanaklyx is not responsible for the privacy practices or content of external websites.
Changes to This Policy
Kanaklyx reserves the right to update this Privacy Policy at any time. Changes become effective immediately upon posting to the website.
Contact
For privacy-related inquiries, please contact us through the Contact Page.